Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly: name, email, phone number, and profile details when you create an account. We also collect property listing data, application information, messages, and payment details. Automatically collected data includes device information, IP address, browser type, and usage patterns through cookies and analytics.
2. How We Use Your Information
Your information is used to operate the platform, process applications and payments, facilitate communication between tenants and landlords, improve our services, send relevant notifications, and ensure platform safety. We never sell your personal information to third parties.
3. Information Sharing
We share information with landlords when you apply to a property, with tenants when you list a property, with payment processors (Stripe) to handle transactions, and with service providers who help us operate the platform. We may also share information when required by law.
4. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your data. Payment information is processed by Stripe and never stored on our servers. We regularly review our security practices and update them as needed.
5. Your Rights
You can access, update, or delete your personal information through your account settings. You can opt out of marketing emails at any time. Canadian residents have additional rights under PIPEDA. Contact us at privacy@rentspace.ca for data requests.
6. Cookies
We use essential cookies for authentication and security, functional cookies for preferences, and analytics cookies to understand usage. You can manage cookie preferences in your browser settings. See our Cookie Policy for details.
7. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes by email or through the platform. Continued use after changes constitutes acceptance of the updated policy.